Policies

Level is committed to transparency and integrity both as an individual department, and as a member of the greater Northeastern University community.

Staff and students alike are asked to adhere to the policies outlined below, which are specific to Level but my also be adapted from current Northeastern University policy.


Academic Integrity Policy

Level’s Academic Integrity Policy is adapted from the Northeastern University Academic Integrity Policy

At Level, we believe that independent assessments are key to ensuring students get the most out of their educational experience and are able to evaluate their own success in learning relevant knowledge and skills.

Instructors will set the expectation about whether an assessment is collaborative or independent which must be followed by Level students. Since Level’s independent assessments are open-book, we want to clarify what constitutes a violation of academic integrity. The list below is not all-encompassing, but provides an overview of examples.


1. Cheating

Using unauthorized resources to complete an assessment, including:

  • copying another students’ work
  • communicating with other students and alumni via Slack, email, text, verbally, etc. during an assessment
  • Viewing an assessment before it is administered

2. Unauthorized Collaboration

Collaborating with other students when the instructor did not grant permission to do so, and then submitting work that is supposed to be independent, but is substantially similar to student’s work. Examples include:

  • Sharing web resources or other resources with other students. During an open book assessment, students can find additional resources they need on their own to answer assessment questions, but they should not share those resources with other students.
  • Asking people other than students (e.g. instructors, TAs, alumni, experts in the field) for help with an assessment. During an open book assessment, students must determine their own answers to questions without the help of other people.
  • Sharing an assessment with anyone without permission from the instructor.

3. Facilitating Academic Dishonesty

Defined as contributing to cheating or unauthorized collaboration, including the following examples:

  • Doing academic work for another student.
  • Sharing academic work considered independent with students or anyone else.

4. Plagiarism: Using and claiming another student’s or source’s words or code as your own. This applies to unit exams, xCases, Capstones, and the final exam.

  • Copying and pasting code or words for xCases or the capstone project from an internet source without citing the sources
  • Claiming another student’s or source’s idea as your own
  • Copying and pasting answers from an internet source on any exam

4. Plagiarism

Using and claiming another student’s or source’s words or code as your own. This applies to unit exams, xCases, capstones, and the final exam. Examples include:

  • copying and pasting code or words from an internet source without citing the sources for xCases or the capstone project.
  • claiming another student’s or source’s ideas as your own
  • copying and pasting answers from an internet source on any exam

If a student has questions about whether an action will be a violation of Level’s Academic Integrity Policy, please reach out to a Level instructor or staff member.

Any member of the Level community has an obligation to uphold Level’s Academic Integrity Policy and report it to a Level instructor or to Level’s director of learning.

If a Level instructor or staff member believes a Level student made an unintentional mistake or does not want to submit an official complaint, he or she can submit an “information only” complaint. The instructor will speak with the student about the incident, provide resources to help the student avoid violating Level’s Academic Integrity Policy again, and place the “information only” complaint in the student’s Level and Northeastern file.

If a student violates the policy more than once, the “information only” complaint may become an official complaint.

If a Level instructor or staff member files an official complaint with the director of learning, they need to include the following:

  • nature of violation(s)
  • evidence of violation(s)
  • students’ statement about violation(s)

The director of learning will then decide on the appropriate consequence for the violation ranging from a written warning to failing the class at Level and losing the opportunity to earn credits toward a degree-granting program at Northeastern.

Back to top


Attendance Policy

The attendance policy applies to students in the Intermediate Data Analytics program.

Attendance is required for every class. Two unexcused absences may lead to removal from the program.

We do, however, make allowances for excused absences. These include (but may not be limited to) absences for:

  • a medical condition
  • the death of a loved one
  • a personal crisis

Please notify your instructor prior to class if you will need to miss a session, and verify what you will need to do to stay on track with the course material.

Back to top


Deposit Policy

The deposit confirms a student’s enrollment in a Level program, and reserves a student’s spot in the cohort of their choice. The deposit amount for both the introductory and intermediate data analytics programs is $800, and is non-refundable. See ‘Refund Policy‘ for more information.

All admitted students must pay their program deposit in full by 12 p.m. Eastern Friday prior to the first day of their first class.*


Drop Policy

Students may drop their program and have their tuition reimbursed, minus the non-refundable program deposit, only when the request to drop is sent prior to 5 p.m. Eastern:

  • Friday of the third week of classes for introductory students
  • of the third Friday after the program start date for part-time intermediate students
  • of the first Friday after the program start date for full-time intermediate students.

Requests to drop the program must be emailed to the program manager at polly@leveledu.com. See Refund Policy for information on tuition refunds for students who drop the program. 

Back to top


Enrollment Policy

Students must claim their myNortheastern account, and log into the account to sign the Student Financial Responsibility Agreement before the end of the first week of the program.

Students who fail to sign the form before the deadline will be disenrolled from the program.

Back to top


Extension Policy

Students who need extra time to complete an assignment due to academic or personal challenges may request an extension. Students should check with their instructor directly for extensions lasting less than one week.

If you need more than a one-week extension, you must send a request to your instructor via email. Your instructor will refer the request to Level for approval.

In general, Level does not grant extensions longer than two weeks. Students may take only one extension, unless there are exceptional circumstances determined at Level’s discretion.

Back to top


Graduation Policy

To meet the requirements for graduation from your Level program and receive a certificate of completion, students must complete all graded assignments, including but not limited to lab assignments, xCase assignments, a final exam, and a capstone project, where applicable. Introductory students do not complete a capstone project.

Intermediate students: to have your capstone project approved, you must be in good academic and financial standing. For your capstone project to be considered complete, you must submit your final project to your instructor and present it by the agreed upon date.

Back to top


Grading Policy

It is the policy of Level that all students shall be treated fairly with respect to evaluations made of their academic performance, standing, and progress.

Level presumes that academic judgments by its instructors are fair, consistent, and objective. Though students are always entitled to seek the advice of legal counsel, students may not be represented by a lawyer in the academic appeal procedures.

If a student wants to appeal a final grade, the student must begin the process no later than 15 business days after they receive their final grade.

As a first step in the appeal process, students should first send an email to their instructor to schedule a time to discuss their concerns with the instructor who taught the course to see if it is possible to reach agreement on the issue(s).

The email will serve as documentation of when the student started the appeal process. If the student is not satisfied with the outcome of this discussion, or if the student is not comfortable discussing the issue with the instructor, the student should request a meeting with the program director, who oversees the program.

If a student disagrees with the decision by the program director, the student may appeal in writing to Level’s director of learning within 10 business days of the issuance of the decision. The director of learning will meet with the student, in­-person or virtually, within 10 business days of the appeal and will solicit a statement from the instructor and program director.

Following this process, the director of learning will review the case, consult with the program director, and make a final decision within 10 business days. The outcome of the appeal process is final.

Back to top


Payment Policy

All students must pay an initial deposit of $800 to secure their spot in the program and the cohort (term start) of their choice. The deposit applies toward the total tuition amount of the program.

Full payment (tuition balance minus deposit and any applicable scholarships) is due at the end of the first week of the program, unless you have established a payment plan with Level.

Level does not bill or send invoices for payment plans. Paying installments on time is the student’s responsibility.

Back to top


Privacy Policy

Level adheres to the privacy policy set by Northeastern University.

Back to top


Refund Policy

Students who request to drop the program within the time frame stated in the Drop Policy will have their tuition refunded, minus the non-refundable program deposit.

Students who request to drop a program after the time frame stated in the Drop Policy will not receive a refund of their tuition. Please see our Withdrawal Policy for more information.

Students who withdraw will not receive a refund of their program tuition. Students on a payment plan will still be required to make on-time payments until the tuition is paid in full. There are no exceptions to this policy.

All students, regardless of part-time or full-time status can expect to receive their refund within four to six weeks of the date of initial request.

Back to top


Transcript Policy

Level’s transcript policy is adapted from the Northeastern University Transcript Policy.

A student who successfully completes a Level program will receive an ‘S,’ or ‘Satisfactory’ on their Northeastern transcript.

Should a student disenroll from the program, their Northeastern transcript will not show the program. Should a student disenroll from the program after the drop date, their Northeastern transcript will show ‘W’ for ‘Course Withdrawal.’

Should a student disenroll from the program after their capstone projects begin, their Northeastern transcript will show ‘U’ for ‘Unsatisfactory.’

Should a student without an extension fail to complete the program by four weeks after graduation, their Northeastern transcript will show ‘U’ for ‘Unsatisfactory.’

Should a student with an extension fail to complete the program by two weeks after the extension deadline, their Northeastern transcript will show ‘U’ for ‘Unsatisfactory.’

Back to top


Transfer Credit Policy

Students who complete Level’s Intermediate Data Analytics program are eligible to transfer credit to select master’s programs at Northeastern University.

Students who receive a grade of 85% or higher are eligible for direct admission into any of the degree programs listed here, and can enroll with up to 12 credits applied to the degree.

Level graduates who receive a grade of less than 85% are still eligible to enroll in the degree programs listed at the link above, but will be required to complete an application to that program. Graduates with a grade of less than 85% may apply a Double Husky discount to save 25% off the cost of eligible master’s programs.

Back to top


Withdrawal Policy

Students who want to be removed from their Level program after the drop period has passed may ask to withdraw from the program. Withdrawal allows a student to leave class without an ‘Unsatisfactory’/ ‘U’ on their transcript. Students will receive a ‘W’ on their transcript for ‘Course Withdrawal.’

Requests to withdraw must be sent in writing to Level by the deadlines as follows:

  • Introductory Data Analytics: by Friday at 5 p.m. Eastern of week 10 of the program
  • Intermediate Full-Time: prior to starting a capstone project, or by Friday at 5 p.m. Eastern of the fourth week of class, whichever is earlier.
  • Intermediate Part-Time: prior to starting a capstone project, or by Friday at 5 p.m. Eastern after class thirteen, whichever is earlier.

Students who withdraw or fail to complete coursework after the withdrawal period will receive an ‘Unsatisfactory’/ ‘U’ on their transcript. See Refund Policy for information on tuition refunds for students who withdraw the program. 

Back to top


*Some cohorts have earlier deposit deadlines. Applicants will be notified by a Level representative if their cohort requires the deposit earlier than the Friday before class begins.